Privacy Policy

Eaux Vives Water Inc. (“Eaux Vives”) is committed to preserving and safeguarding your right to privacy. As part of this commitment, we want you to be fully aware of what happens to the personal information we collect through your use of www.eskawater.com (the “Website”). Accordingly, this Privacy Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.

Collection of Personal Information

Eaux Vives collects the personal information you provide to us when you:

  • register on the Website;
  • enter into a contest;
  • request our e-mail communications;
  • respond to one of our on-line votes or surveys;
  • provide us with comments or suggestions; or
  • participate in any other feature of the Website.

When you register on the Website, enter a contest or sweepstakes, request our e-mail communications, or participate in other features of our Website, we may collect personal information from you such as your name, age, address, telephone number and e-mail address, and password. In addition, we collect your responses to our on-line votes and surveys and any comments, suggestions and other feedback you provide.

We also may automatically collect general anonymous information related to your use of our Website, such as the date and time you visit the Website and the pages you visit on the Website as well as collecting “cookie” information from your browser to identify your computer and provide us with a record of your visits to our Website (collectively, “Usage Data”). The technology used to gather “cookie” information is provided by the Internet browser you use, and may be turned off by setting your browser preferences.

Use of Personal Information

Eaux Vives uses the personal information that you provide to us for such purposes as administering your participation in our contests, sweepstakes or other promotional offerings on the Website, responding to your requests, maintaining aggregate information on Website use for research and marketing purposes, and communicating with you (e.g. providing you with e-mails, newsletters, special offers or services, or other information you request). The Usage Data helps us to understand how the Website is used (e.g. which pages or sections are most popular and when peak activity times occur) and to assist us in planning for future improvements to the Website to better meet our visitors’ needs.

Disclosure of Personal Information

Except as expressly set out in this Privacy Policy, we will not sell, transfer or otherwise disclose any of your personal information to any third party without your consent.

Eaux Vives may share your personal information on a confidential basis with third party service providers that we have retained to perform work on our behalf. These service providers are not authorized to use or disclose this information for any purpose other than to perform services on our behalf.

Eaux Vives discloses account and other personal information when we believe the disclosure is appropriate: (i) to comply with applicable law; (ii) to enforce or apply these Terms of Use; (iii) to protect the rights, property, or safety of Eaux Vives, our users or others; or (iv) in connection with the sale or assignment of all or substantially all of Eaux Vive’s assets, to a successor in interest of Eaux Vives or as part of a corporate reorganization, consolidation or merger. We must provide your personal information in response to a search warrant or other legally valid enquiry or order to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Privacy of Children

Eaux Vives is committed to protecting the privacy of children. We require that children under the age of thirteen obtain the consent of their parent or guardian before each submission of information to Eaux Vives by having their parent or guardian indicate their consent to the contest entry or any other submission. You can choose not to provide certain information to Eaux Vives, but then you or your child might not be able to take advantage of certain features of the Website.

Third Party Links

The Website may include links to third party websites. These linked sites may have their own privacy policies. We have no control over such sites and therefore have no responsibility or liability for the manner in which the organizations which operate such linked sites may collect, use or disclose and otherwise treat your personal information.

Security of Personal Information

We will maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information for the purposes set out above. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.

Changes to Privacy Policy

If we decide to change our Privacy Policy, we will post those changes our Website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You will have a choice as to whether or not we use your information in this different manner. We will use personal information in accordance with the version of the Privacy Policy that was in effect when the information was collected or as you otherwise consent.

How to Contact Us

If you would like to withdraw your consent for the collection, use or disclosure of your personal information, or correct any of your personal information we have in our possession, or if you have any inquiries or comments about this Privacy Policy, please contact us at: 25 Adelaide Street East, Suite 1000, Toronto, Ontario M5C 3A1 or 1-866-434-3752 or email us at:info@eskawater.com.