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Reporting to the Chief Operating Officer (COO), the Director of Operations is a key member of Eska’s leadership team.

The Director of Operations is responsible for the overall performance of the manufacturing and bottling plant’s industrial operations. They ensure the planning, optimization, coordination, and integrated supervision of bottling, maintenance, and quality activities, with a focus on performance, safety, compliance, profitability, and continuous improvement.

In collaboration with all other company departments, the Director actively participates in defining and executing critical priorities to deliver results according to the highest standards of health and safety and quality.

They act as a strategic bridge between the corporate vision and on-the-ground execution, primarily at the St-Mathieu d’Harricana plant.

Position Identification

• Title: Director of Operations

• Department: Executive Management

• Immediate Supervisor: Chief Operating Officer

• Work Location: On-site at the plant

• Status: Full-time, permanent

Scope of Responsibility

Direct reports include:

• Bottling / Production

• Industrial Maintenance

• Quality and Compliance

(Functional interface with logistics, planning, health and safety, IT, finance, and HR)

Operational Governance

• Deploy the operational vision defined by executive leadership and the COO

• Structure management, governance, and accountability models

• Ensure strategic alignment between industrial performance, quality, safety, and costs

Industrial Performance

• Optimize productivity, yields, line speeds, and equipment reliability

• Manage performance indicators (KPIs): OEE, TRG, line efficiency, losses, downtime, quality, costs, energy efficiency

• Oversee production planning and industrial capacity

Production / Bottling

• Supervise production and bottling teams

• Standardize processes, work methods, and operating procedures

• Ensure operational stability 24/7

Maintenance

• Define the maintenance strategy (preventive, predictive, corrective)

• Ensure availability of critical equipment

• Optimize asset management, spare parts, budgets, and CAPEX investments

Quality and Compliance

• Oversee quality systems, standards, certifications, and regulatory requirements

• Ensure compliance with sanitary, industrial, and environmental standards

• Integrate quality as a performance driver, not a silo

Leadership and Management

• Mobilize, structure, and develop management teams

• Foster a culture of accountability, operational excellence, and continuous improvement

• Act as a leader of transformation and organizational stability

Continuous Improvement

• Lead Lean, Kaizen, Six Sigma, automation, and innovation projects

• Prioritize high-value operational initiatives

• Build a sustainable culture of optimization, monitoring, and control

Financial Management

• Prepare and manage budgets; analyze costs and profitability of decisions and actions taken

• Optimize margins and identify opportunities; develop and propose capital investment projects and plans required to meet demand or reduce operating costs

Expected Leadership Profile

The Director of Operations is a central member of the executive team, playing a key role in the company’s growth, industrial stability, profitability, regulatory compliance, sustainable performance, and organizational culture.

• Engaging and structuring leadership

• Systemic vision of industrial operations

• Strong strategic and operational analytical capabilities

• Results-oriented, performance-driven, and rigorous

• Ability to manage complexity and 24/7 environments

• Manager-leader posture

Education and Experience

• Significant experience in a similar role and/or in a manufacturing environment (production, maintenance, or quality)

• Bachelor’s degree in engineering, food science, administration, or related field

• Lean Six Sigma certification (asset)

• Ability to evolve in a changing environment

• Ability to manage and lead projects